Who are we?
Price Pirate is a 'bricks and mortar retailer' located in western Sydney, New South Wales. Price Pirate is one of a number of trading companies owned by Ashtal Pty Ltd, companies that include retail stores & commercial trade sales. Price Pirate is an independent electrical appliance retailer, a member of the BSR Group of 200 stores across Australia. Price Pirate is a LOW overhead business so it can deliver great online prices on all things electrical. Being online enables us to sell products at a reduced price as a direct result of the lower costs associated with the operation of both our retail & online stores.
All products are genuine and brand new with full manufacturers warranty from date of purchase. We do not sell ex-display or second quality goods unless stated. Price Pirate only utilises the services of professional delivery companies. We deliver to all major capital cities with the exception of Darwin. Our shipping rates are the best and for an additional charge we can deliver into regional metro and country areas of each state. Some areas due to their remoteness are not possible to reach due to the high cost of shipping. Smaller items are shipped via Australia Post E-Parcel, Allied Express or Fastway Couriers. Larger items by Allied Express, suppliers direct or by Price Pirate's own delivery vehicles. All goods are insured and considered delivered only upon the customer signing a receipt and are fully tracked from point to point. In all other areas larger items are delivered only and cannot be unpacked, installed or connected in anyway to household utilities by the driver for liability reasons. Drivers do not accept payment, therefore COD is not an option.
There is no expensive central warehouse for Price Pirate and goods are shipped direct from one of our store locations direct to you. Savings made on not having this warehouse is central to being able to provide our electrical goods at such great discounts. Should an item be 'out of stock' then you will be contacted soon after to inform you so and an appropriate lead time will be provided.
Refer to the Delivery Areas tab above to confirm that we deliver medium to larger items to you postcode area. Smaller items are delivered Australia wide and the item page for each item contains the shipping cost beneath the item price. Unfortunately we are not able to offer pickup outside of the Sydney metro at this time. Pickup is available in Sydney between 9am-5pm Mon - Sat. Please ensure that you email or call us first to ensure that your item is in stock prior to attempting a pick-up. We are closed Sunday.
Our staff area available on the 1300 578 810 or fax (02) 9677 9268, alternatively you may reach us via email at firstname.lastname@example.org
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